Sartorius IB 31000 P Operations Instructions download pdf (Page 24)

24

Troubleshooting Guide

Problem ... Causes ... Remedy

No segments are indicated in the

weight display

(9)

- No line voltage available

- The AC adapter is not plugged

in

- Check power supply

- Plug in the AC adapter

-

Weight display shows

“L”

or

“CH2”

- The platform cover

(1)

is not in

place

- An object is pressed against

the platform cover or has

gotten underneath it

- Place platform cover on the

scale base

- The platform cover must rest

properly on the scale base

without any interfering objects

in between

Weight display shows

“H”

- Load exceeds the capacity of

the scale

- Unload the scale

The weight readout changes

constantly or the special message

“BUSY”

does not go out in the

weight display

- Unstable ambient conditions

- Too much vibration or there is

a draft

- Sample does not have a stable

weight

- Set up scale in another area

- Access the menu to adapt

scale to the particular type of

weighing environment

The weight display shows

“CE”

- A zero readout was not

indicated in the weight display

when the CAL key

(11)

was

pressed to calibrate

- The scale is loaded

- Press tare control

(9)

and re-

press the CAL key

The code

“CC“

in the display does

not go out

- The CAL key

(7)

has not been

pressed when the display read

zero

- The scale is loaded

- Press the tare control

(6)

and

re-press the CAL key

- Unload the scale

The weight readout is obviously

wrong

- Scale has not been calibrated

- Scale has not been tared

before weighing

- The air bubble of the level

indicator

(2)

is not within the

circle(only for IB 16000 S)

- Calibrate scale

- Tare before weighing

- Level scale

“POWER OFF”

blinks in the display

- The operating voltage is too

loo

(battery discharged)

- Connect the scale or the

external rechargeable battery

to line voltage using the AC

adapter

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